Refund policy
Returns and Exchanges:
Australia Only:
- To be eligible for an exchange, ensure all tags are attached, and the item is unworn
- If within 30 days of the purchase date, email contact@schmik.com.au to discuss a return
- Customers are responsible for covering their own shipping costs when returning goods for an exchange or refund
- Once we receive your returned parka and confirm it meets these conditions, we'll issue you a store credit for the value of your item. You can then use this credit to select your new size directly on our website
- Please note we are unable to accept returns or exchanges on our swimwear due to hygiene reasons
- No returns or exchanges on our sale items or mystery boxes
- $15.00 repackaging fee applies to all refunds
International:
- Overseas customers enjoy a warranty
- While we do not provide exchanges for incorrect sizing, we accept returns for faulty goods
Overseas warranty. No exchanges for incorrect sizing however returns are accepted for faulty goods.
Please email contact@schmik.com.au for any further details.
Please note on the order if you require your items to be signed for, otherwise, they will be left in a safe place.
PRE- ORDERS- Please note all pre orders along with in stock items will be shipped together.